Elisabeth brings over 20 years of experience in working with clients to achieve their business goals through loyalty and sophisticated customer engagement programs.  She has held several key leadership positions at Brierley, and currently leads Brierley’s Client Service & Success practice.  Guided by the motto “your business is our business”, she has partnered with companies in travel & hospitality, retail, entertainment, CPG, shipping, real estate, financial services, and consumer electronics for the successful creation and delivery of award-winning, data-driven, customer-centric, B2C and B2B strategies that deliver top-line revenue, customer engagement and retention. Through a combination of keen business sense, and a strong operational background and understanding of current technologies, Elisabeth knows not only how to identify what should be done, but also how to bring initiatives to market. Elisabeth holds a BA in Literature from New College and a Graduate Certificate in Marketing from Southern Methodist University.