The Right Message, at the Right Time, to the Right Person, in the Right Channel
Our work is platform and channel agnostic by design. We are committed to helping you create 1:1 relationships with your customers, regardless of channel, catered to the customer's preference. That means taking what we learn from deep insights within customer data and delivering successful loyalty & CRM information across all channels, and of course providing the services required to implement all of our strategic recommendations. At the end of the day, we ensure that your customer hears the right message at the right time, regardless of the channel. We send billions of messages every year across all channels and have the expertise and talent to ensure optimal coordination of messaging across email, social media, mobile, and direct mail.
Brierley’s seasoned team of campaign analysts work tirelessly through our proprietary Brierley Campaign campaign management tool (or your chosen third-party campaign management tool) with data, consumer insights, and our clients’ marketing teams to determine the most responsive and profitable strategies across all channels, maximizing campaign performance. Our suite of channel agnostic tools allows for messaging to all touchpoints in a single marketing campaign, and supports both real-time and batch campaigns, with responsive design to ensure an optimized message, no matter the channel.