Customer Engagement

  • Delivering Personalized Messages — Anywhere

    Our work is platform and channel agnostic by design. We are committed to helping you create 1:1 relationships with your customers, catered to the customer's preference, regardless of channel. That means taking what we learn from deep insights within customer data and delivering successful loyalty information across all channels. At the end of the day, we ensure that your customer hears the right message at the right time. We send billions of messages every year across all channels and have the expertise to ensure optimal coordination of messaging across email, social media, mobile, and direct mail.

    mobile application of the herts customer loyalty application
  • Experienced Team.
    Powerful Suite.

    Maximize campaign performance with our expert analysts. Working through our proprietary Brierley Campaign tool (or your chosen third-party campaign management tool) with our consumer insights and clients’ marketing teams, we help you maximize campaign performance. Our suite of channel-agnostic tools allows for messaging to all touchpoints in a single marketing campaign, and it supports both real-time and batch campaigns, with responsive design to ensure an optimized message, no matter the channel.

    digital solutions