John joined Brierley+Partners in 1995. Throughout his career he has been a leader in the development and implementation of numerous customer loyalty and CRM initiatives. Prior to joining Brierley, John was a member of the technology solutions team at Relationship Management Programs Inc., developing online marketing strategies and solutions for United Airlines. In his current role, John leads the sales, marketing and new client engagement teams responsible for launching and supporting customer loyalty and engagement programs for all Brierley clients. Over the years John has managed several client relationships including 7-Eleven, Allstate, American Eagle Outfitters, Blockbuster, GameStop, Godiva, Hard Rock, Neiman Marcus, and Nokia, in addition to many other key agency clients.